Helpdesk | Profiles | Mark Martin

From commercial design, Mark moved into rider education, multimedia and management. These talents came together when implementing technology to vitalise an assessment system that became a finalist in the 1999 Australian Assessment Awards. These skills underpin the design and implementation of cutting-edge quality management systems we provide.

Mark is an experienced author and copysmith, mostly in the field of training courses and manuals. He has delivered training and assessemnt from Certificate I through to undergraduate studies, as well as in sport, in the workplace, in Australia and abroad.

2002	Edith Cowen University	Masters in eBusiness (partial)
1984	Edith Cowen University	Bachelor of Arts (Information Processing, partial)

2006	ATI-Mirage	Corel Draw, FrontPage, In-Design and Photoshop CS2
1999	Swan TAFE	Spreadsheet Fundamentals & Word Processing Functions
1995	Edcom	Excel 5 (Introduction and Advanced)
1998	CTS	Advanced Web Page Design and Construction
1996	MTE	Microsoft FrontPage

Mark is a Microsoft Office Specialist and familiar with a broad range of software:
Access, Acrobat, Attaché, Corel Draw, Dreamweaver, Excel, FrontPage, FTP managers, GroupWise, HTML, InDesign, Lotus 1-2-3, Outlook, MYOB, Pagemaker, Photoshop, PowerPoint, Project, Publisher, SAP systems, QuickBooks, SAP systems, TRIM, Visio and Word.

1986	Design Institute of Australia	Licentiate (Corporate Identity)
1981	Chartered Society of Designers	Diploma Membership (Exhibition Design)
1980	Hastings College of Arts & Technology	Credit Diploma in Exhibition Design Advanced level GCE in Interior Design

1996	AMTC	Single and multi user operating systems
1995	Perth ITeC Pty Ltd	PC Hardware, Software, Support & Office Skills

Hastings College of Arts & Technology:

1977		National Certificate in Engineering (2nd yr)
1976		Certificate in Basic Engineering Craft Studies
1976		Certificate in Broad Based Training & Fabrication Engineering
1976		General Course in Engineering

2004	MTA-WA (Inc)	Motor Vehicle Yard Manager and Dealer
1998	Institute of Driver Development	Certificate III in Road Transport (Motor Vehicle Driving Instruction)
1996	Institute of Driver Development	The Driving Instructor’s VORT Course
1989	Motorcyclist Education Training And Licensing	Motorcycle Rider Instructor Trainer level II Motorcycle Rider Instructor Trainer level I
1987	Star Rider	Motorcycle Rider Training Instructor Trainer
1985	Star Rider	Motorcycle Rider Training Instructor
1984	National Safety Council WA	Motor Vehicle Driver Instructor
1980	National Motorcycle Training Scheme	Motorcycle Instruction (intermediate)

Mark first dealt with Quality Systems in 1997 as part of his duties as Director of Operations and IT at the Institute of Driver Development. Unfortunately the Institute closed, but Mark soon gained a major client - Mills & Wares - and set up their HACCP and quality systems, with Mills & Wares passing their first audit with flying colours.

Putting this experience together with his training experience and newly aquired BA in Training and Development, Mark went on to develop S.Q.M.S.: Synergistic Quality Management System, a tool that quality managers of training organisations now use to streamline audits and effectively manage their obligations under the AQTF.

Whilst working with the Professional Development Corporation, Mark developed S.P.A.R.K.: Synergistic Presentation And Resource Kiosk, a tool trainers delivering Certificate IV in Training And Assessment use to organise and facilitate delivery.

2006	Gold Security Group (International) Pty Ltd	Certificate IV in Training And Assessemnt (currently undergoing RPL)
2002	Edith Cowen University	Bachelor of Arts (Training & Development)
1997	3CM	Certificate IV in Workplace Trainer (Category 2)